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Frequently Asked Questions
If you have any questions at all, please feel free to contact us
How do I get started?

To get started, you just need to submit an application.

Are products really wholesale?

Yes, all products are at wholesale cost.

Is there a shipping fee?

Yes, we charge a shipping fee on each order - this includes tracking & insurance.

Do you provide information on each creator?

Yes, when you view a product, you are also able to see information on the product creator. Each creator has their own story and we'd love to share.

Do you vet creators?

Yes, each creator is properly vetted before being accepted onto our platform. We do this by checking identity, product quality and a history of talent in their chosen field.

What if I have a problem with my order?

If you have any issues, you can contact us using our contact form. We're available 365 days a year to ensure each transaction runs smoothly.

Can I send unsold products back?

If a product is damaged or faulty upon receipt, you can send them back for a full refund, but we don't offer refunds on unsold stock at this stage (coming soon!).

Do I need a physical store?

No - we work with both physical retailers and online Commerce retailers.

Are you based in the UK?

Yes. Our team is currently based in London, England.

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